Benefits
- Get extra 3% discounts
- Guaranteed savings over & above promotional offers. Extra 3% discounts on all prescription medicine purchases.
- Extra 0% NeuCoins on all ordersNEW
- Earn extra 0% NeuCoins on all your pharmacy orders, lab tests and doctor consultations. Use these NeuCoins freely across all brands on TataNeu, online or offline. Know more
- No Shipping Charges
- No shipping charges on orders above Rs.249. Unlimited Free shipping on orders above Rs.800. Free shipping on 20 orders below 800
- Free E-Consultation
- Get a free E-consultation from experts around 26 different specialities including dieticians and nutritionist
- Premium Customer Care
- Members would be entitled to our dedicated customer support experts. We are committed to providing you with responsive assistance and resolution. Your queries are our priority. Fastest support to our premium members.
- Introducing Rapid Delivery
- Now get all your products delivered to you quicker than before. Same day or next day delivery on available medicines in selected cities and expanding soon to all cities
Additional Benefits
- Early Sale Access
- Be among the first ones to shop during our sale days. Get exclusive deals across all categories.
- Priority Processing
- Care Plan members enjoy priority processing of their orders. As our premium members, your orders are prioritise by pushing your prescriptions to the front of the line for validation.
More discounts, faster delivery and extra care
Join now and enjoy all the benefits
Membership includes
Free Shipping
1 Free E-consultation
All other benefits mentioned above
Choose a plan that’s right for you
How much will I save if I buy this plan?
I buy medicines every month
Assuming that you spend ₹1000 on medicines every month
I visit the Doctor regularly
Assuming a specialist doctor consultation worth ₹500 once in every 3 months
Frequently Asked Questions
How do I avail discount on medicines?
After you become a Care Plan user, discount coupons will be auto applied on your cart.
You will get an additional 3% over and above all offers on all health products such as Vitamins, haircare, skin care etc. Your special discount coupon can
be used up till 50 times within membership period and you can avail discount for cart value up to Rs.15000 at a time.
Terms & conditions around Free Shipping
A member is eligible to get Free Shipping Benefit on 20 orders during his membership period. This cap is introduced keeping in mind that most of our regular users don't get impacted however, it will help us curb the misuse of the membership benefit.
Care Plan members will not be charged shipping charges on orders above Rs.249.
We are introducing this policy change to ensure that we are able to serve our members in the best possible way while maintaining fair usage within reasonable parameters. These changes have been put into effect to avoid any misuse of the subscription program in the future.
My Care Plan is a one-time membership fee or do I have to pay extra?
Fee is not recurring, which means that we will not charge you month-on-month.
When you pay for the plan you pay for all the benefits which we will offer throughout the membership.
There are no hidden charges.
Can I cancel my subscription plan?
You can cancel the plan till you have not used any Care Plan benefits and you will get a full
refund in this case. If you use even one of the benefits then you are not eligible for cancellation & refund.
Is the membership fee final?
Membership plan is currently offered at introductory price and is liable to change at Tata 1mg's discretion.
In case of any updation in the membership fee, you don't have to pay anything extra for your ongoing plan. However,
the plan renewals will happen at updated prices only.
How will lab test be conducted ? Is it available in all cities?
Lab Test will be conducted from the comfort of your home. Once the sample is picked up from your place
it will be proccessed in the lab and report will be generate it 1-2 days which will be directly be
sent to your registered email ID. You can also view it on your app under \"MyLabTests\". Lab Test facility is available in
the following cities : Delhi, Gurgaon, Ghaziabad, Noida, Faridabad, Pune, Hyderabad, Bengaluru, Chennai, Jaipur,
Mumbai, Navi Mumbai, Thane, Kolkata, Chandigarh, Lucknow, Mohali, Panchkula, Jalandhar, Kalyan, Bhubaneshwar, Nagpur,
Surat, Ranchi, Raipur, Rajkot, Nashik, Coimbatore, Kolhapur, Indore, Bhopal, Patna, Ahmedabad, Vishakhapatnam
What do you mean by free premium consults?
As a part of our Care Plan benefit, you will get a free premium consult. Premium consults are a quick way to connect with the doctor, users get a reply within 2-3 hrs. As a part of Care Plan benefit, you can chat with a Diabetes specialist or any other specialist doctor, general physician for medical assistance.
Is my order eligible for rapid delivery with this Care Plan membership?
Care Plan members now enjoy rapid delivery. Members get their orders delivered same day or next day at a discounted price. Currently available in New Delhi, Noida, Ghaziabad, Gurgaon, Mumbai, Bangalore, Kolkata and 24 North Parganas. Expanding to all cities soon.
Termination & Misuse of Membership
Misuse of Care Plan membership or benefits of membership may result in termination
of membership. In such a case Tata 1mg holds sole rights to terminate or withdraw some benefits for
such users. Disqualification of a Care Plan member, arising out of his/her misconduct,
fraud and misuse of benefits may result in termination of his/her membership and will not be eligible to
become a member once again.
What are NeuCoins? When will they be credited and how can I use them?
NeuCoins are the universal reward points that you can earn and use across brands on TataNeu. You can earn NeuCoins and use them to get discounts on shopping, hotel & flight bookings, ordering food, and so much more. 1 NeuCoin = ₹1
Is there a maximum limit on the discounts?
Discounts are subject to a maximum capping for all users on the 1mg platform. Care Plan members get an extra 2% discounts on prescription medicine along with a higher maximum capping for these discounts, as compared to non-care plan users. The maximum capping at any given point in time is dependent on the platform offer that is live. Please visit the offers page to know more about the current platform offer.